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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of adithya pazhoor

adithya pazhoor

June 25, 2025

5  out of  5
rating by adithya pazhoor
"I have taken my auto as was renter’s insurance from them. Tito has been an amazing help throughout detailing every step. Would definitely recommend them."
We responded:
"Thank you for your review, Adithya! I'm happy to hear that Tito was able to assist you with your insurance needs. Your recommendation means a lot to us. If you ever have more questions or need further assistance, feel free to reach out!"
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Cindy Marz

June 24, 2025

5  out of  5
rating by Cindy Marz
"Carlos helped me set up a new auto policy and he did a wonderful job, he was respectful and understanding, explained what everything meant and went above and beyond. Thanks for all your help!"
We responded:
"Thank you for your review, Cindy! I'm happy to hear that Carlos provided you with such respectful and thorough service while setting up your new policy. We appreciate your kind words and are here for any future insurance needs you might have. Thanks for choosing us!"
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Mario Barajas

June 13, 2025

5  out of  5
rating by Mario Barajas
"I just had the smoothest and most efficient process ever, thanks to Carlos Montiel! He was incredibly helpful, responsive, and made everything feel easy from start to finish. Truly appreciate his support and professionalism—Carlos went above and beyond!"
We responded:
"Thank you for your review, Mario! I'm happy to hear that Carlos made your experience smooth and efficient. His dedication to providing exceptional support is truly valued. If you need anything else, feel free to reach out!"
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Omead Pooladzandi

May 30, 2025

5  out of  5
rating by Omead Pooladzandi
"I spoke with Carlos on the phone. He was extremely professional and good at that he does. Will def continue with this well trained group."
We responded:
"Thank you, Omead, for sharing your experience! I'm glad to hear that Carlos provided you with professional service. We appreciate your continued support and look forward to assisting you with any insurance needs you may have. Feel free to reach out anytime!"
Profile photo of Amon Diallo

Amon Diallo

May 13, 2025

5  out of  5
rating by Amon Diallo
"Tito helped me so much throughout the whole process and was very knowledgeable and supportive"
We responded:
"Thank you, Amon, for sharing your experience! I'm happy to hear that Tito was able to assist you with such knowledge and support. We appreciate your feedback and are here for any future needs or questions you may have."
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Burhanuddin Mustafa

May 12, 2025

5  out of  5
rating by Burhanuddin Mustafa
"Had an amazing experience and quote from Tito."
We responded:
"Thank you, Burhanuddin, for sharing your experience! I'm glad to hear that Tito provided you with an amazing quote. We're here to help with any of your insurance needs, so feel free to reach out anytime!"
Profile photo of Bailey McMahon

Bailey McMahon

April 16, 2025

5  out of  5
rating by Bailey McMahon
"I have had such a great experience with the Kenny Hill team! I recently moved to Austin and needed new renters insurance and was quickly helped by Tito. We were able to get my renters insurance set up almost instantly. When I arrived in Austin and was purchasing a car, Tito worked quickly to get my Auto insurance set up day-of and even offered to stay in later in case I needed help after hours setting it up. Tito was able to offer me great pricing for both and I'm very thankful for this team and can't recommend them enough!"
We responded:
"Thank you, Bailey, for sharing your experience! I'm glad to know that Tito was able to assist you promptly with your insurance needs. It's wonderful to hear that he went the extra mile to ensure everything was set up smoothly for you. We appreciate your recommendation and are here for any future assistance you might need!"
Profile photo of Jeffrey Brown

Jeffrey Brown

April 4, 2025

5  out of  5
rating by Jeffrey Brown
"Very personable sales team, you can tell they are passionate about insurance"
We responded:
"Thank you, Jeffrey, for your wonderful feedback! I'm glad to know that our sales team's passion for insurance shines through. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
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Weston Keeven

March 25, 2025

5  out of  5
rating by Weston Keeven
"No complaints. Quick and easy. Nice guy that Carlos fella"
We responded:
"Thank you, Weston, for sharing your experience! I'm glad to hear that everything was quick and easy for you. Carlos is indeed a great part of our team, and we're grateful for his dedication."
Profile photo of jadinson alfonso sastre alvarado

jadinson alfonso sastre alvarado

March 17, 2025

5  out of  5
rating by jadinson alfonso sastre alvarado
"I enjoyed my time speaking with Carlos Montiel, excelent customer service! 5 stars!"
We responded:
"Thank you, Jadinson, for sharing your experience! I'm glad to hear that Carlos provided you with excellent customer service. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Fernando Pérez

March 13, 2025

5  out of  5
rating by Fernando Pérez
"Carlos Montiel provided excellent customer service and communication. He was very knowledgeable about the products state farm offers and answered all my questions promptly. Changed my car and renters' insurance to State Farm thanks to his excellent service."
We responded:
"Thank you, Fernando, for your wonderful feedback! I'm glad to hear that Carlos provided you with excellent service and communication. It's fantastic that his knowledge and prompt responses made your transition to State Farm smooth. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
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Gabrielle Garcia

March 10, 2025

5  out of  5
rating by Gabrielle Garcia
"Carlos was such an easy going personality to work with while I did my search and find for better rates. He gave me all the information I needed and explained in detail what I was purchasing. This was a smooth and efficient process, thanks to him!"
We responded:
"Thank you, Gabrielle! I'm glad to know that Carlos made your search for better rates smooth and efficient. It's great to hear that he provided all the necessary information and detailed explanations. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Profile photo of Daniel Swartout

Daniel Swartout

March 7, 2025

5  out of  5
rating by Daniel Swartout
"Amazing service and professionalism"
We responded:
"Thank you, Daniel, for your wonderful feedback! I'm happy to know you appreciated the service and professionalism. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
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chelsea rogers

February 25, 2025

5  out of  5
rating by chelsea rogers
"Carlos is amazing, very helpful, explains & walks me through everything! definitely recommend Carlos & state farm!!"
We responded:
"Thank you, Chelsea, for your wonderful feedback! I'm happy to know that Carlos was able to assist you so effectively. His dedication to explaining everything clearly is truly appreciated. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
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moises zombini

February 24, 2025

5  out of  5
rating by moises zombini
"Carlos hace un exelente trabajo… en mi opinión todos los que trabajan en esta profesión deberían ser como el !"
We responded:
"¡Gracias, Moises, por tus amables palabras! Estamos muy contentos de que Carlos haya dejado una impresión tan positiva. Nos esforzamos por ofrecer un servicio excepcional y comentarios como el tuyo nos motivan a seguir mejorando. Si necesitas algo más, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
Profile photo of john garcia

john garcia

February 13, 2025

5  out of  5
rating by john garcia
"Just want to Thank Carlos for his help ... Thanks everyone at STATE farm...."
We responded:
"Thank you, John! I'm happy to hear that Carlos was able to assist you. We appreciate your kind words and are grateful for your support. If you have any questions or need further assistance, feel free to reach out to us anytime!"
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El Schneider

February 11, 2025

5  out of  5
rating by El Schneider
"I've been with State Farm since I started driving! They've always taken care of me so when I moved to another state, Carlos took great care to ensure that I received all the discounts and was very friendly and efficient and quickly transferred everything to the new account. Highly recommend!"
We responded:
"Thank you, El, for your wonderful feedback! I'm happy to know that Carlos was able to assist you with your move and ensure you received all the discounts. It's fantastic to hear that everything was handled efficiently. If you ever need further assistance or have any questions, feel free to reach out. We're here to help!"
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Dante Mawji

February 6, 2025

5  out of  5
rating by Dante Mawji
"After moving to Austin from Canada, I was met with various other predatory insurance brokers trying to get me to pay exorbitant rates just because I was new to the country. I’m talking 1000+ per month. One even lied and said she “checked all the other carriers and they won’t even take the risk on insuring you for any price”. I was distraught thinking I would be going broke paying for insurance, or having to find other means of transportation in a very car centered city. Thankfully, State Farm was there, similarly to the way a good neighbor would have been. I was fortunate to get connected to an absolute gem of an agent named Tito, who was the first to give me a realistic quote. It was literally 10 times lower than what the other major companies had quoted me! The whole process of getting my drivers license, car, credit cards etc has been a whirlwind. Through the entire process Tito was super patient with me, was literally always available to take my calls or return my text messages, and provided tonnes of guidance along the way (which is probably out of scope, so shout out to Tito for being a bro). The level of service has built a tonne of trust with me. Safe to say I would recommend them 10x over."
We responded:
"Thank you so much, Dante, for taking the time to share your experience with us! I’m genuinely thrilled to hear that Tito was able to assist you during your transition to Austin. It’s fantastic that he provided you with a fair and realistic quote, which can often be a crucial part of such a significant move. Knowing that his patience and guidance made such a positive impact on your journey truly warms our hearts. We deeply appreciate your recommendation and want you to know that we are always here for any future needs or questions you might have. Your satisfaction is our top priority, and we look forward to supporting you in any way we can!"
Profile photo of Noah Jack

Noah Jack

January 31, 2025

5  out of  5
rating by Noah Jack
"Worked with Carlos to ensure my RV and ended up switching my auto insurance as well! Carlos was dedicated to making sure I got this handled as soon as possible, always returning my calls and emails. He was understanding of the situation and worked professionally and promptly to get me the coverage I needed. If I could give Carlos 10 stars I would! Excited to be ensured by State Farm just from his service"
We responded:
"Hello Noah, we're ecstatic to receive your stellar 5-star review. Your words of praise fuel our passion for delivering exceptional service and value to all our customers, and that Carlos was dedicated to help you as quickly as possible! We're honored to have had the chance to serve you. We hope to see you again in the future."
Profile photo of Curtis Bomgaars

Curtis Bomgaars

January 29, 2025

5  out of  5
rating by Curtis Bomgaars
"Tito did a great job setting up my new auto policy."
We responded:
"Thank you, Curtis! I'm happy to hear that Tito did a great job setting up your new policy. We appreciate your feedback and are always here to help with any future insurance needs or questions."
Profile photo of Diaz Man

Diaz Man

January 22, 2025

5  out of  5
rating by Diaz Man
"Tito Torres was very professional and patient, answered all my questions and gave me the best option. I highly recommend."
We responded:
"Thank you, Diaz, for your wonderful recommendation! I'm glad to know that Tito provided you with professional and patient service, answering all your questions and offering a great option. We appreciate your support!"
Profile photo of Jace Goudreau

Jace Goudreau

January 16, 2025

5  out of  5
rating by Jace Goudreau
"Overall great experience working with Tito Torres at the Kenny Hill Agency. He understood my needs and executed on them in a timely manner. He made the process of switching providers a breeze!"
We responded:
"Thank you, Jace, for sharing your experience! I'm happy to know that Tito was able to understand your needs and assist you so effectively. It's great to have him on our team, ensuring our customers receive timely and efficient service. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Profile photo of Carter Pearson

Carter Pearson

January 10, 2025

5  out of  5
rating by Carter Pearson
"Tito is the man, I greatly enjoyed working with him to get an auto policy!"
We responded:
"Thanks, Carter! I'm glad to hear you liked working with Tito on your policy. He's an important part of our team, and we appreciate your feedback. If you have any more questions or need help, just let us know anytime."
Profile photo of Kayla Nicole

Kayla Nicole

January 9, 2025

5  out of  5
rating by Kayla Nicole
"“I can’t say enough good things about Tito at State Farm! From the moment I reached out, he went above and beyond to help me with everything I needed. He was professional, kind, and incredibly patient, walking me through every detail to make sure I understood my options. Tito made a stressful situation so much easier, and I genuinely felt like he cared about finding the best solution for me. If you’re looking for someone who truly puts the customer first, Tito is your guy. Thank you so much for your amazing help—I couldn’t have done it without you!"
We responded:
"Thank you, Kayla Nicole, for sharing your experience with Tito! I'm so happy to hear that he was able to assist you with professionalism and patience, making your situation easier. Tito's dedication to putting customers first is truly commendable. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
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Dante Inferno

January 8, 2025

5  out of  5
rating by Dante Inferno
"Friendly people, courteous, and super helpful. Carlos went above and beyond to get me the best deal. As well as, was diligent explaining everything to me."
We responded:
"Thank you, Dante, for your fantastic review! I'm so happy to hear that Carlos provided exceptional service and went the extra mile to secure the best deal for you. His diligence in explaining everything is truly commendable. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"