Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Evan Brown

Evan Brown

October 14, 2025

5  out of  5
rating by Evan Brown
"I was helped by a representative named Carlos who assisted me in securing automotive insurance for my new car. He was incredibly validating of my purchase and helped me feel like I was making the right move for continuing to be insured by State Farm. I appreciated that he did not attempt to over-sell me on additional coverages, products, and services when I made it clear that I did not wish to purchase any. Carlos did an incredible job of meeting me where I currently am, and supporting my needs as a consumer. Better yet, I was able to complete everything over the phone and didn't have to come into their office to sign anything or make any purchases. Everything I needed to take action on was sent to me digitally. Incredibly convenient! I look forward to continuing my business with this branch, thank you again to Carlos!"
Profile photo of Luke Umble

Luke Umble

October 10, 2025

5  out of  5
rating by Luke Umble
"Carlos was very pleasant to work with and made sure the process was as smooth as possible."
We responded:
"Thank you, Luke! I'm happy to hear that Carlos made your experience smooth and pleasant. Our team is dedicated to providing excellent service, and it's great to know we met your expectations. Let us know if there's anything else we can assist you with!"
Profile photo of Ayisha Ibrahim

Ayisha Ibrahim

October 6, 2025

5  out of  5
rating by Ayisha Ibrahim
"I had a great experience with Kenny Hill State Farm Insurance Agent thanks to Carlos! He was very helpful, patient, and took the time to explain everything clearly. His professionalism and friendly attitude made the whole process easy and stress-free. I really appreciate his excellent service, highly recommend working with him!"
We responded:
"Thank you, Ayisha! I'm happy to hear that Carlos provided you with such helpful and patient service. His professionalism and friendly approach are truly valued in our office. We appreciate your recommendation and are here for any future insurance needs you may have. Let us know if there's anything else we can assist you with!"
Profile photo of Kristyn Thomas

Kristyn Thomas

September 29, 2025

5  out of  5
rating by Kristyn Thomas
"Carlos was very helpful and made the process for my move to Austin so easy! My phone call was answered right away and even received updates about the process. Thank you!"
We responded:
"Thank you, Kristyn! I'm happy to hear that Carlos was able to assist you with your move to Austin and make the process smooth. It's great to know that you received timely updates and had a positive experience. If you need anything else, feel free to reach out!"
Profile photo of Mara Flores

Mara Flores

September 23, 2025

5  out of  5
rating by Mara Flores
"Carlos was incredibly helpful and got me set up with a great plan really fast! Really friendly and made it easy to understand the details of the policy. 10/10:)"
We responded:
"Thank you, Mara! I'm happy to hear that Carlos was able to assist you so effectively and make the process smooth and understandable. We appreciate your feedback and are here if you need anything else!"
Profile photo of Jasmin Cruz

Jasmin Cruz

September 23, 2025

5  out of  5
rating by Jasmin Cruz
"This is my first time getting assistance at State Farm (having my own insurance) and agent Carlos Montiel was very helpful and explained everything to me throughly and I highly appreciate his help and my experience was superb!"
We responded:
"Thank you for your review, Jasmin! I'm happy to hear that Carlos was able to assist you so effectively and that your experience was superb. We’re always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Traci Holt

Traci Holt

September 22, 2025

5  out of  5
rating by Traci Holt
"Kenny Hill and Team were absolutely amazing to work with! Coming from out of state, they made the entire process smooth and stress-free. They guided us through every step, offered helpful tips about all things Texas, and even started working with us before we officially arrived. Once we got here, Kenny personally walked us through everything we needed. Truly outstanding service — highly recommend Kenny Hill - State Farm Insurance for anyone looking for an agent who goes above and beyond!"
We responded:
"Thank you, Traci! I'm happy to hear we made your transition to Texas smooth and stress-free. We are here to support you every step of the way. If you ever need anything else, feel free to reach out!"
Profile photo of Anthony Porras (AP)

Anthony Porras (AP)

September 22, 2025

5  out of  5
rating by Anthony Porras (AP)
"Easy and quick"
We responded:
"Anthony, thank you for your feedback! I'm glad to hear that you found the process easy and quick. "
Profile photo of Anthony

Anthony

September 19, 2025

5  out of  5
rating by Anthony
"Easy to work with, got me my renters insurance for what I needed and at a cheaper price from all other quotes!"
We responded:
"Anthony, thank you for sharing your experience! I'm happy to hear that we could assist you with your insurance needs and offer a competitive rate. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
Profile photo of Luis Gozaine

Luis Gozaine

September 18, 2025

5  out of  5
rating by Luis Gozaine
"Me parece una excelente atención muy buen servicio"
We responded:
"¡Gracias, Luis! Me alegra saber que estás satisfecho con nuestra atención y servicio. Estamos aquí para ayudarte con lo que necesites. ¡Gracias por elegirnos!"
Profile photo of Matthew Petitto

Matthew Petitto

September 8, 2025

5  out of  5
rating by Matthew Petitto
"I reached out for help and got connected with Tito. He was extremely informative and got me the result I was looking for promptly. The service was great, I would highly recommend Tito with any needs!"
We responded:
"Thank you, Matthew! I'm happy to hear that Tito was able to assist you effectively and provide the information you needed. Your recommendation means a lot to us. If there's anything else we can do for you, just let us know!"
Profile photo of Ben Law

Ben Law

September 5, 2025

5  out of  5
rating by Ben Law
"Everything you want when looking for a new insurance provider. Switching was so easy that I started the process of switching home insurance that I hadn’t touched in almost 10 years just to have it handled by this team."
We responded:
"Thank you, Ben! I'm happy to hear that the process of switching your insurance was smooth. Our team is dedicated to making transitions as seamless as possible. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Reese Reissig

Reese Reissig

September 3, 2025

5  out of  5
rating by Reese Reissig
"Tito and team have been extremely helpful with my insurance needs!"
We responded:
"Hey, Reese! Thanks so much for sharing that Tito and the team have been helpful with your insurance needs. We’re glad they could assist you with your motorcycle insurance and make the process easier. We appreciate you taking the time to share your insight!"
Profile photo of Vicente Cuadra

Vicente Cuadra

September 2, 2025

5  out of  5
rating by Vicente Cuadra
"Carlos was very Swift with his help, didn’t waste my time, and gave me a much better rate than what I had with my other insurance provider. Will be sharing with friends and family."
We responded:
"Thank you, Vicente! I'm happy to hear that Carlos was able to assist you efficiently and provide a better rate. We appreciate your support and look forward to helping your friends and family as well. Let us know if there's anything else we can do for you!"
Profile photo of A Tankersley

A Tankersley

August 21, 2025

5  out of  5
rating by A Tankersley
"Tito helped me set up insurance for my adult child who is a new Texas resident. He was great to work with and took care of his needs quickly and efficiently."
We responded:
"Thank you, A Tankersley! I'm happy to hear that Tito was able to assist with setting up insurance for your adult child. We strive to provide efficient and attentive service. If you need anything else, feel free to reach out!"
Profile photo of Andrea Janko

Andrea Janko

August 12, 2025

5  out of  5
rating by Andrea Janko
"Had a wonderful experience working with Carlos on my new car insurance policy. He got me a great offer - I'm paying less and getting more coverage than I was with Progressive, and the process was extremely smooth. Thank you Carlos!"
We responded:
"Thank you for your review, Andrea! I'm glad Carlos was able to assist you with your new car insurance policy. Our goal is to simplify the process for our valued customers. If you have any questions or need help, feel free to reach out!"
Profile photo of Jorge Augusto Alvarado Flores

Jorge Augusto Alvarado Flores

August 12, 2025

5  out of  5
rating by Jorge Augusto Alvarado Flores
"Excelente atención"
We responded:
"¡Gracias, Jorge Augusto! Me alegra saber que recibiste una excelente atención. Estamos aquí para ayudarte con cualquier cosa que necesites. ¡Gracias por elegirnos!"
Profile photo of Laura Nelson

Laura Nelson

July 31, 2025

5  out of  5
rating by Laura Nelson
"Prompt response and friendly interactions, thank you Tito!"
We responded:
"Thank you, Laura! I'm happy to hear about your positive experience with Tito and our team. We aim to provide prompt and friendly service to all our customers. If you need anything else, feel free to reach out!"
Profile photo of Tony Mondragon

Tony Mondragon

July 30, 2025

5  out of  5
rating by Tony Mondragon
"I’ve had an amazing experience with State Farm, thanks to Agent Carlos! He is incredibly knowledgeable, patient, and always takes the time to explain every detail clearly. His professionalism and dedication made the insurance process smooth and stress-free. I highly recommend Carlos and State Farm for anyone looking for reliable and top-notch service"
We responded:
"Thank you, Tony! I'm happy to hear about your positive experience with Carlos. His dedication and professionalism are truly valued in our office. We appreciate your recommendation and are here for any future insurance needs you may have. Let us know if there's anything else we can assist you with!"
Profile photo of Daniel Lira

Daniel Lira

July 28, 2025

5  out of  5
rating by Daniel Lira
"I had a great experience with getting setup with my renter’s insurance. State Farm is one of few, or the only, major insurance provider that covers my dog breed. Tito was super helpful and attentive, he’s friendly and professional. He got me setup in no time, and answered all my questions promptly. I’ll be coming back here when I get a new car to setup my car insurance."
We responded:
"Thank you for your review, Daniel! I'm happy to hear that Tito provided you with such helpful and attentive service while setting up your insurance. It's great to know that we could meet your needs. We look forward to assisting you with your insurance in the future. Let us know if there's anything else we can do for you!"
Profile photo of Jakob Triemstra

Jakob Triemstra

July 28, 2025

5  out of  5
rating by Jakob Triemstra
"Setting up policy with Tito was a very smooth process. Much more personal attention than I expected, and I couldn't find any better rates elsewhere."
We responded:
"Thank you for your review, Jakob! I'm happy to hear that Tito provided you with personal attention and a smooth experience while setting up your policy. It's great to know our rates met your expectations. If you have any questions or need further assistance, feel free to reach out anytime!"
Profile photo of PAD

PAD

July 21, 2025

5  out of  5
rating by PAD
"Great insurance team. Highly appreciated Tito for assisting in lower insurance rates"
We responded:
"Thank you for your review, Pablo. I'm happy to hear that you had a positive experience with our team! Tito is indeed a valuable part of our office, and I'm glad he could assist you with lowering your insurance rates. If you need anything else, feel free to reach out!"
Profile photo of Sid

Sid

July 17, 2025

5  out of  5
rating by Sid
"Good experience."
We responded:
"Thank you, Sid, for your wonderful rating! I'm glad to know that you had a positive experience with our services. If you have any questions or need assistance in the future, feel free to reach out. We're here to help!"
Profile photo of Yurienny Dominguez Iglesias

Yurienny Dominguez Iglesias

July 16, 2025

5  out of  5
rating by Yurienny Dominguez Iglesias
"Excellent"
We responded:
"Thank you, Yurienny, for your excellent review! I'm happy to know you had a positive experience with our office. If you ever need assistance or have questions, feel free to reach out. We’re here to help!"
Profile photo of Lucia Leon

Lucia Leon

July 9, 2025

5  out of  5
rating by Lucia Leon
"Hola quiero agradecer a mi agente Carlos por su buena disposición al atenderme muy agradable experiencia y profesionalismo Gracias"
We responded:
"¡Hola Lucia! Muchas gracias por compartir tu experiencia. Me alegra saber que Carlos te atendió con profesionalismo y amabilidad. Estamos aquí para ayudarte con lo que necesites. ¡Gracias por elegirnos!"